Showing posts with label Outsourcing. Show all posts
Showing posts with label Outsourcing. Show all posts

FW: Custmomer Service Tip...I never knew this

Subject: Custmomer Service Tip...I never knew this

Good to know!

Customer Service tip-this is so worth reading...........
 
Try to remember this EVERY TIME you have
To talk to a customer service representatives
And you cannot understand them. I did not
Know that we could do this, but I sure am
Going to try it.. Help bring jobs back to the
U.S.A. Ask for an American!
How to save some American jobs and we can help!
Hi Everyone,
I want to share with you some great information that I found out, purely by accident. I believe it can also save and create jobs in  America , while giving people better customer service.

So, how many times have you called a company's service phone line and found that the rep. Can barely speak English? Once, with a major mortgage company, it was so bad I demanded to speak with someone who spoke English. Right at that moment, I broke the code, the secret password for customer service.

Come to find out that every American company using overseas operators must transfer you to an American rep. By saying...
" I want to speak to a representative in  America ...."
(Don't take no for an answer on this.)

This was confirmed by the American rep. That they must transfer you after that request. I've tried it on a half a dozen major companies, including cable, bank, phone, and mortgage companies It works every time and I actually get my issues taken care of.

 
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